In an emergency — do not use this site. Contact your local emergency services.
In an emergency — do not use this site. Contact your local emergency services.
Legal
Last updated: [DATE]
ONROTER is not an emergency service. If you or someone else is in immediate danger, contact your local emergency services. This policy explains how we handle information you choose to share with us; it does not create a clinical or medical relationship.
ONROTER International (“ONROTER”, “we”, “us”) operates this website and the services described on it: ONROTER Family, PREDDICT AI and ONROTER Academy.
Registered entity: [LEGAL ENTITY NAME]
Registered address: [ADDRESS]
Contact: [EMAIL]
For questions about this policy or about your personal data, write to [PRIVACY EMAIL].
Information you give us. When you use the contact form we collect your name, the email address or phone number you provide, the audience category you select, and anything you choose to write in the message field.
Information collected automatically. When you visit the site we may collect your IP address, browser type, device type, referring page, and pages viewed. This is used to keep the site working and to understand general usage.
What we do not ask for. We do not ask you to provide health information, diagnoses, or details about anyone else through this website. Please do not include clinical or medical details in the message field.
We use the information you send us to respond to your enquiry, to direct you to the solution most relevant to your situation, and to keep a record of the conversation so that whoever replies has the context.
We use automatically collected information to operate, secure and improve the website.
We do not sell personal data. We do not use the information you send us for advertising.
Where the [GDPR / applicable data protection law] applies, we rely on the following bases:
Consent — when you submit the contact form, having ticked the acceptance box.
Legitimate interests — operating and securing the website.
Legal obligation — where we are required to retain or disclose information by law.
You can withdraw consent at any time by writing to [PRIVACY EMAIL]. Withdrawing consent does not affect processing that already took place.
We share personal data only where it is necessary:
With service providers who host the website, deliver email, or provide analytics, and who process data on our instructions.
With professionals within ONROTER who need the information in order to respond to you.
Where required by law, or to protect the safety of a person.
We do not share your information with advertisers or data brokers.
Current processors: [LIST HOSTING, EMAIL AND ANALYTICS PROVIDERS].
ONROTER operates internationally. Your information may be stored or processed in a country other than your own, including [COUNTRIES]. Where this happens we take steps to ensure an appropriate level of protection, such as standard contractual clauses.
We keep enquiry records for [RETENTION PERIOD], after which they are deleted or anonymised, unless a longer period is required by law.
Automatically collected technical data is kept for [PERIOD].
Depending on where you live, you may have the right to ask us to:
Confirm what personal data we hold about you and provide a copy.
Correct information that is inaccurate.
Delete information we no longer need.
Restrict or object to how we use it.
Receive your data in a portable format.
Withdraw consent you previously gave.
To exercise any of these, write to [PRIVACY EMAIL]. We will respond within [PERIOD]. If you are not satisfied, you may complain to your local data protection authority.
We use cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings, and through the cookie banner where one is shown.
See our Cookie Policy for the full list.
We take reasonable technical and organisational measures to protect the information you send us, including encryption in transit and restricted access.
No method of transmission over the internet is completely secure. Please do not send sensitive clinical information through this website.
This website and the ONROTER Family programme are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us with information, write to [PRIVACY EMAIL] and we will delete it.
We may update this policy from time to time. The date at the top of this page shows when it was last changed. Where the change is significant we will make that clear on the website.
